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How to Keep People at the Center of Hyperautomation Succeeding with Automation in Times of Disruption

Published by: ServiceNow

The disruptive impact that COVID has had on enterprises today has raised the stakes on business process transformation. As a result, many organizations are turning to automation technologies to improve processes and their resulting business impacts.
However, to succeed at the broader business transformation necessary to thrive in such disruptive times, organizations must rethink their business processes, and even more importantly, rethink their entire approach to business process transformation.
There are many automation tools and technologies on the market that purport to help organizations with such automation-driven process transformation initiatives.
However, they all suffer from the same flaw: true business transformation must be human-driven, not tools-driven.
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Lang: ENG
Type: Whitepaper Length: 6 pages

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