Technology Trends

Risk-Based Vulnerability Management
Thanks to the rise of digital transformation, everything is now connected. Cloud and containers, operational...

The Two Types of Business Intelligence
What kind of information does an organization's employees need in order to perform their jobs to the...

Hitachi Vantara Focuses on the Human Side of Automation
With an artificial intelligence (AI) solution like Automation Anywhere IQ Bot, any enterprise can easily...

E-Signatures 2020: Use Cases and Opportunities
Electronic signatures have gone mainstream. Research for this report found that the technology is now...

The HR Team's Guide To Measuring Business traveller Happiness
The HR Team's Guide to Measuring Business traveller Happiness was created to help people teams better...

How to choose and implement an expenses management system
The way we're able to manage our employee expenses has been transformed. Organizations are no longer...

Galvanizing Your People Amidst the Global Pandemic
As organisation leaders around the world come to grips with the COVID-19 pandemic, the heightened adversity...

Forecasting and Planning for the Recovery Journey from COVID-19
The economic impact of the coronavirus can be seen across all industries and sectors with no clear indication...

End-To-End Assistance for Customer Experience Execution
Customers choose where to have experiences with your brand. And when they do, they expect to be greeted...

The Great Pivot in Global eCommerce
Last year, the pandemic brought the world to a grinding halt, creating mass uncertainty across almost...

2021 Professional Services Maturity Benchmark
Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...

A Planning Guide for Media Organizations
As the world continues to change, media organizations that want to stay ahead must quickly learn how...

The 6 Building Blocks of GDPR Readiness
You've been warned about the huge fines, you're aware you have a big task on your hands, and you know...
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