Training

Ponemon Cost of Phishing Study
The financial effects of phishing attacks have soared as organisations shift to remote and hybrid work....

7 trainable soft skills for outstanding agents
The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

Internal comms Strategy
Improve communications success and drive your organization forward with this internal communications...

6 Smart Ways to Fuel Business Growth
Growth. It's the holy grail for any business. But how do you unlock it? Download this eBook to learn...

Strategic Asset Management: An Infrastructure Plan for the Future
The United States faces a staggering infrastructure backlog of nearly $2.6 trillion enough to cost the...

A Finance Director's Guide to Planning, Budgeting and Forecasting
Planning and budgeting are vital to smart, fact-based business decision-making, but many finance teams...

ESM on Now -- Remove silos and let work flow
For more than three decades, the multi-functional shared services operating model has been transforming...

The Inner Circle Guide to Omnichannel
ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...

Stopping BEC and EAC
Business email compromise (BEC) and email account compromise (EAC) are complex problems that require...

Top Workplace Trends 2023 (and Why Communications Are Essential)
What changes are coming for your organization in 2023? Looking ahead is essential for successful businesses....

Box and ECM: Key integrations that drive digital transformation
Box and ECM: Key integrations that drive digital transformation Legacy ECM solutions simply can't keep...
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