Latest Whitepapers

External attackers aren't the only threats modern organisations need to consider in their cybersecurity...

The Workforce View in Europe in 2019 explores employees' attitudes towards the current world of work...

The average global cost of insider threats rose by 31% in two years to $11.45 million. And the frequency...

The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

What exactly is usage data? How does it relate to subscriptions and billing? Why is processing usage...

The Behavox Enterprise Conduct and Risk Report, which surveyed 3,000 corporate professionals and 600...

Technology in media evolves quickly. Once seen as buzzwords, AI and machine learning (ML) are now crucial...

In the last decade, customer relationship management (CRM) platform adoption has increased rapidly to...

Customers don't want to own anymore – they want to use. The market has become a subscription economy...

Business agility is now a determining factor for success in today's data-driven, fast-paced world. To...

As enterprises strive for digital transformation in their billing and quote-to-cash processes, they are...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

61% of Senior IT and Digital Leaders believe that human interaction will not be necessary in retail banking...

In the face of pandemic-related losses across all economic sectors, 90% of the businesses TCS surveyed...